SUNLIT HOTPOT
Last updated: July 12, 2026
SUNLIT HOTPOT 叁两老火锅 (“SUNLIT HOTPOT,” “we,” “our,” or “us”) respects the privacy of our guests. This Privacy Policy explains how we collect, use, store, protect, and manage personal information submitted through our website, reservation form, phone, LINE, WeChat, social media, or other communication channels.
This website does not create customer user accounts. Guests are not required to register, log in, or create a profile to use our website or submit a reservation request.
When you submit a reservation request or contact SUNLIT HOTPOT, we may collect your name, phone number, email address, LINE ID, WeChat contact or other contact details, reservation date and time, number of guests, occasion, special requests, notes submitted by you, and communication records related to your reservation.
We do not intentionally collect sensitive personal information unless you voluntarily provide it because it is relevant to your reservation or dining experience.
We use customer information to receive and manage reservation requests, contact guests, confirm or update bookings, manage seating and table allocation, respond to questions, prepare for special occasions, improve restaurant operations, support internal business review, and comply with legal, accounting, tax, regulatory, or business record obligations where applicable.
We do not sell, rent, trade, or intentionally disclose customer personal information to third parties for their independent marketing purposes.
SUNLIT HOTPOT may use reservation information and customer interaction information for internal marketing strategy and business improvement. This may include reviewing booking trends, customer preferences, guest frequency, campaign performance, group booking demand, seasonal promotions, and service quality.
Where possible, we may use aggregated or non-identifying information for internal analysis. We do not sell customer data or provide customer personal information to outside companies so they can market their own products or services.
By submitting a reservation request, you agree that SUNLIT HOTPOT may contact you using the contact details you provide. We may contact you by phone, email, LINE, WeChat, SMS, social media message, or other available communication methods for reservation-related purposes.
If we send promotional or marketing messages, we will do so in accordance with applicable law. You may ask us to stop sending marketing messages at any time.
We may share limited personal information only when necessary for legitimate restaurant operations, including with authorized SUNLIT HOTPOT staff and management, website hosting providers, database or booking system providers, communication service providers, IT support providers, professional advisors, or government authorities where required by law.
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These steps may include limiting access to authorized staff, using secured systems, password protection, administrative controls, and trusted technical service providers.
No online system, website, database, or communication channel can be guaranteed to be completely secure. Guests should avoid submitting unnecessary sensitive information through the reservation form.
We keep reservation information only for as long as reasonably necessary for reservation management, customer service, internal restaurant operations, business analysis, marketing strategy, accounting, tax or legal record keeping, security, dispute prevention, and legitimate business needs.
When information is no longer reasonably required, we may delete it, anonymize it, or retain it only as part of aggregated business records.
Subject to applicable law, guests may contact SUNLIT HOTPOT to request access to personal information, correction of inaccurate information, deletion where legally and operationally possible, withdrawal of consent where processing is based on consent, objection to certain uses, or opt-out from marketing communications.
We may need to verify your identity before processing certain requests. Some information may need to be retained where required for legal, accounting, dispute, security, or legitimate business purposes.
Guests are responsible for providing accurate reservation details. SUNLIT HOTPOT is not responsible for missed confirmations or booking issues caused by inaccurate or incomplete information submitted by the guest.
Our website may include links to third-party platforms such as Google Maps, Instagram, TikTok, LINE, WeChat, or other services. These platforms operate under their own privacy policies and terms.
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Last updated” date.
SUNLIT HOTPOT 叁两老火锅
6/2 Soi Ekkamai 12, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand
Phone: +66 81 160 7330